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MEDICATION REFILLS



Routine Prescriptions

Pharmacy Requests

Call your pharmacy and request a faxed Refill Authorization Form be sent to your physician. This is the most efficient method for you to obtain your medication refill.


Patient Requests by Phone

If it is necessary for you to discuss the refill, please call (972) 783-8900 and ask for the medical assistant. In the event she is busy on other calls, please leave a detailed message on her voicemail.


3 Month Refills


Mail Order Prescriptions

Please contact your specialty pharmacy for refills via their 800 number or website. Please be sure to contact your specialty pharmacy at least 2 weeks before you will need the refill. If it is necessary for us to complete forms for your mail order pharmacy please give us 3 business days to complete the paperwork and have it ready for you. If you call to request a mail in prescription refill by phone, please have your pharmacy benefit ID# (located on your insurance card) ready to give to your doctor’s medical assistant.


Triplicates

WE DO NOT REFILL ANY PAIN MEDICATION DURING THE WEEKEND
Please call for refills 48 hours before needed.